Shift Manager

About the role

Join the Huddle At Huddle House, we’re more than a restaurant—we’re a place where neighbors become friends, families gather, and team members make a difference in their communities every day. Since 1964, our purpose has remained simple: Bringing Friends and Families Together, over Delicious Food, Served from the Heart. If you enjoy leading a team, creating great guest experiences, and working in a fast-paced environment where no two shifts are exactly alike, we’d love to have you join the Huddle.

As a Shift Manager, you’ll play a key role in keeping the restaurant running smoothly and creating an experience that keeps guests coming back. You’ll lead the team during your shift, help solve problems in the moment, maintain high standards for food, service, and cleanliness, and make sure every guest leaves satisfied. This is a hands‑on leadership role for someone who isn’t afraid to jump in, support the team, and lead by example.

Responsibilities

• Lead restaurant operations during assigned shifts and keep the team focused, engaged, and ready to serve.
• Create an outstanding guest experience by ensuring every customer feels welcomed and valued.
• Coach, train, and support team members across front‑of‑house and back‑of‑house positions.
• Respond quickly and professionally to guest concerns and operational challenges.
• Maintain Huddle House standards for food quality, service, cleanliness, and sanitation.
• Complete shift paperwork, inventories, and other operational requirements accurately and on time.
• Support restaurant profitability by managing the shift efficiently and following established procedures.
• Ensure company policies, procedures, and brand standards are consistently followed.
• Treat every team member with dignity and respect while helping create a positive, team‑oriented workplace.
• Lead from the front—when the restaurant gets busy, you’re ready to jump in wherever the team needs you.

Requirements

• Previous restaurant experience
• Strong communication and people skills
• The ability to lead and motivate hourly team members
• Confidence handling guest concerns and making decisions in a fast