Shift Manager

Help Adolescents Build a New Legacy. At Clearfork Academy, we provide high-quality substance abuse and mental health treatment for adolescents and young adults. We are looking for a Shift Manager who is confident, self‑reliant, collaborative, and comfortable taking initiative in a fast‑paced environment. This role is ideal for someone who enjoys leading people, solving problems, managing changing priorities, and finding better ways to support daily operations while helping create a safe and structured environment for our clients.

Responsibilities

• Lead and supervise Behavioral Health Technicians and daily milieu operations.
• Manage staffing, scheduling, PTO requests, replacements, overtime, and shift coverage.
• Prioritize staffing needs based on client census and operational requirements.
• Assign BHTs to designated areas and maintain accountability throughout the shift.
• Lead shift‑change meetings and communicate important client and operational information.
• Oversee educational, recreational, therapeutic, and daily programming.
• Coach, mentor, train, and develop BHT staff.
• Conduct employee evaluations and address performance or disciplinary concerns.
• Approve payroll hours and ensure accurate timekeeping.
• Serve as a safety leader for clients and staff.
• Coordinate client transportation needs during assigned shifts.
• Monitor facility, equipment, and maintenance needs.
• Work closely with the Director of Operations and other Shift Managers to ensure staffing and programming needs are met.
• Identify opportunities to improve processes and day‑to‑day operations.
• Ensure staff consistently follow Clearfork Academy policies, procedures, and The Clearfork Way.
• Perform other duties as assigned.

Ideal Candidate

• Self‑reliant and comfortable taking ownership of responsibilities.
• Enjoys leading people and collaborating with a team.
• Thrives on variety and changing priorities throughout the day.
• Enjoys troubleshooting problems and finding practical solutions.
• Can make decisions confidently while knowing when to seek additional guidance.
• Communicates clearly, directly, and professionally.
• Comfortable working under pressure and managing multiple demands.
• Values autonomy in problem‑solving and follows projects through to completion.
• Willing to challenge inefficient processes and suggest improvements.
• Balances the needs of clients, staff, and the organization when making decisions.
• Remains calm and logical during stressful or difficult situations.
• Comfortable holding employees accountable while maintaining a professional relationship.
• Enjoys building strong team relationships.
• Has a genuine desire to make a positive difference in the lives of adolescents.

Requirements

• High School Diploma or equivalent (required).
• 1–3 years of experience as a Behavioral Health Technician, Recovery Advocate, Direct Care Staff, Mental Health Technician, or similar role (preferred).
• Previous supervisory or leadership experience (preferred).
• Current CPR/First Aid certification upon hire.
• Current Handle with Care Physical Holding certification upon hire.
• Current Food Handler or SafeServe certification upon hire.
• Valid Texas Class C Driver's License.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Ability to remain composed during challenging or volatile situations.
• Basic computer skills, including Microsoft Word and Excel.
• Understanding of adolescent and young adult development.

Benefits

• Meaningful work helping adolescents and young adults.
• Leadership opportunity in a behavioral health treatment environment.
• Fast‑paced work with variety and opportunities to problem‑solve.
• Opportunity to coach and develop team members.
• Collaborative and mission‑driven workplace.
• Ability to contribute ideas and improve operational processes.
• Work that directly supports the safety and recovery of young people.

Work Environment

Clearfork Academy serves adolescents and young adults with substance use disorders, with or without co‑occurring psychiatric conditions. The Shift Manager works in a hands‑on environment where priorities can change quickly. The role requires comfort making decisions, working with staff and clients, responding to unexpected situations, and maintaining professionalism under pressure. Physical demands may include extended periods of sitting or standing and occasional lifting or moving of up to 25 pounds. Employees may have contact with water, body fluids, and hazardous chemicals and must follow OSHA standards and universal precautions.

Mission

Leading Adolescents to a New Legacy.