Shift Manager

General Duties

• Leading a team to achieve company goals.
• Feeding, cleaning of Cabins, play areas, and common space (including break and restrooms).
• Play Yard Monitoring, Cabin, and Facility Maintenance.
• Greet and welcome all customers and campers in a friendly and professional manner.
• Aid customers with questions.
• Demonstrate sincere concern for the care, attitudes, and behaviors of pets and the relationships they have with their pet parents.
• Recognize and perform specific care needs as communicated by the pet guardian and in accordance with company policy and procedures, ensuring the safety of each pet.
• Supervise dogs in play yards at all times.
• Dog Health Checks throughout the day and notify management/supervisors of any changes in health or appearance of the dogs in our care.
• Recognize and immediately address signs of aggression or other behavior issues.
• Ensure that morning and afternoon waste elimination, rest, and snack breaks are provided consistently.
• Know how and when to use animal restraint.
• Become fluent in animal play behavior and signs of aggression to include overall pet safety.
• Up-keep of yard areas (yes, that includes poop).
• Janitorial duties: taking out of garbage, sweeping, mopping, restocking supplies, and overall kennel cleaning maintenance.
• Additional general duties and project work as needed.
• Basic dog grooming.
• Accurate data entry.
• Keep up with basic health, vaccinations, and safety knowledge.

Requirements

• Previous work experience with dogs is helpful but not required. We have extensive training during the onboarding process.
• Previous work experience in a Leadership role.
• Above-average computer and customer service skills.
• Must be 18 years of age or older and authorized to work in the United States.
• Must have reliable transportation.
• Must be able to work well on a team.
• Must be able to work Holidays and weekends.