Shift Manager
Responsibilities
- Assist in resolving customer complaints in a timely, efficient, and courteous manner
- Take care of all aspects of staffing, such as monitoring, scheduling shifts, and training people to improve compliance and output
- Cover the duties of crew members who are unable to work their shifts
- Maintain and ensure that each site is well stocked, order supplies, and arrange the product delivery
- Delegate activities to employees and make sure they are executed efficiently and successfully to ensure quick service of all food and beverage
Qualifications
- Possess excellent organizational skills, communication skills, and problem-solving skills
- Previous food service experience with the ability to perform multiple jobs in the restaurant with preference given to those with fast food or quick service experience
- Previous management or supervisory experience is required
- Computer skills and experience with MS Office strongly desired
- A high school diploma or equivalent GED is required
About the role
Big Dave’s Oviedo is one of the fastest-growing businesses in Atlanta, Georgia, Charlotte, NC area, and now the central Florida area. Derrick Hayes, a West Philadelphia native, serves as Founder and CEO of the company and continues to successfully intertwine authentic traditional Philadelphia cuisine and family-like atmosphere into the fabric of the restaurant.
Patrons rave about popular menu items like beef, chicken, and salmon cheesesteak egg rolls, and also praise Big Dave’s modern take on the Philadelphia classic with entrees like the “Dave’s Way” Cheesesteak. It comes as no surprise that Big Dave’s Cheesesteaks has ranked in the top 10 in the Best Sandwich category at the 2018 World Food Championships, and frequently sports lines wrapped around the downtown venue filled with customers yearning for a taste of Philly.
Pay
$18 - $21/hour