Shift Leader (Danforth & Santa Fe)

Job Summary

To assist the store management in daily management responsibilities. Direct Reports: Store Associates

Essential Job Functions

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Absorb and follow Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
• Perform other duties and projects as required by management.

Additional Responsibilities

• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
• Perform other duties and projects as required by management.

Qualifications

• High School degree or GED, preferred.
• Prior retail experience or customer service/relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Core Competencies

• Lives the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Physical Requirements

• Standing, walking, twisting, bending, grabbing and reaching for long periods of time.
• Squatting, kneeling, stooping.
• Good finger dexterity and feeling.
• Frequent repetitive motions.
• Talking, hearing, and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.

Work Environment

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Moderate noise level.