Shift Leader - Azzip Bloomington

About the role

An Azzip Shift Leader ensures the continued success of the store when the GM or AGM is not present by ensuring employees and customers have positive experiences. A Shift Leader is responsible for leading the Azzip culture and ensuring the shift meets Azzip’s high standards for uncommonly great pizza, authentic customer service, and a spotless dining room.

Essential Function

An Azzip Shift Leader ensures the continued success of the store when the GM or AGM is not present by ensuring employees and customers have positive experiences. A Shift Leader is responsible for leading the Azzip culture and ensuring the shift meets Azzip’s high standards for uncommonly great pizza, authentic customer service, and a spotless dining room.

Duties

• Lead by example for team members in all aspects of their roles through hands-on work related to pizza making, customer service, and maintaining a clean and organized restaurant.
• Open the store by creating, prioritizing, and delegating a morning prep list.
• Close the store by completing nightly reports, ensuring cleaning tasks completed appropriately, and handling bank deposits.
• Teach and coach employees to make sure all team members are following Azzip’s standards related to ingredient preparation, pizza making, and customer service.
• Communicate and resolve customer and employee concerns and/or elevate issues when appropriate.
• Place nightly vendor orders as needed.
• Foster a fun work environment by bringing and keeping a positive attitude.

Work Environment

A fast-paced and energetic kitchen with a focus on teamwork and customer experience. Kitchen environment can become hot from running ovens and other equipment. Air conditioning and ventilation systems are in place to make the environment as comfortable as possible. Exposure to airborne particulates from flour dust and other dry ingredients that may affect air quality. Exposure to allergens. Moderate noise levels.

Physical Demands

• Standing and walking for extended periods throughout the shift.
• Ability to lift up to 30 pounds.

Qualifications

• Strong work ethic that inspires others to increase their effort
• Take accountability for team-based tasks and goals
• Keep a positive attitude and bring out the best in those around them
• Flexibility to work at least 20 hours per week including evenings and weekends
• 18+ years of age

The pay range for this role is:

14.65 - 14.65 USD per hour (Bloomington)