Shift Leader

The Job

Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.

Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.

• Handles Guest concerns and guides them toward a positive resolution.
• Skilled at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and motivates others to follow procedures, work with a sense of urgency, and ensure a positive Guest experience.
• De-escalates issues between Team Members and supports Management with the inventory process.
• Ensures food safety by performing line checks, checking shelf storage and expiration dates for prepped food, and keeping the restaurant clean and in order.
• Manages the daily prep list and signs off on all prepped items to ensure adherence to specifications and flavor profiles.
• Maintains a safe environment for Team Members & Guests by enforcing the use of cut gloves, keeping floors clean and dry, and removing obstacles.

Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!