Shift Leader
Penn Station East Coast Subs · Lancaster, OH · Yesterday
ManagementFull-time
About the role
The Shift Leader position is an important role within our restaurant management team. Working here is more than just a job—it's an opportunity to gain valuable skills and life experience that goes beyond serving a great product in a friendly environment.
Schedule
The work schedule for this position could include a combination of opening, mid-shift, and closing.
Responsibilities
- Serving guests by taking orders, handling cash and credit cards, and offering an immediate and respectful response to all guest needs.
- Delivering meals to guests at their table or to a designated pick-up area, and providing excellent customer service at all times.
- Maintaining cleanliness of your work area, the dining room, parking lot, and restrooms.
- Stocking as needed to maintain inventory throughout your shift.
- Effectively managing and leading a team of people serving our guests while maintaining operating standards to provide the best hospitality and guest experience.
- Coaching, teaching, and training team members on policies and procedures, and creating a positive work environment for everyone.
- Maintaining food safety and cleanliness standards.
- Opening and/or closing the restaurant, leading the shift as a key holder.
Requirements
- Must be team-oriented, friendly, honest, and have great customer service skills.
- Reliable transportation is required.
- Must be authorized to work in the United States.
- Must be at least 17 years old.
Benefits
- Flexible schedules
- Competitive pay
- Free meal on days you are working