Shift Leader
Penn Station East Coast Subs · Evansville, IN · 1 wk ago
ManagementFull-time
Serving Guests
- Taking orders
- Handling cash and credit cards
- Offering immediate and respectful responses to guest needs
Delivering Meals
- Providing meals to guests at their table or to a designated pick up area
- Ensuring excellent customer service at all times
Cleaning and Maintenance
- Maintaining cleanliness of work area and dining room
- Maintaining cleanliness of parking lot and restrooms
- Stocking as needed to maintain inventory throughout shift
Team Management and Leadership
- Managing and leading a team of people serving guests
- Maintaining operating standards for best hospitality and guest experience
- Coaching, teaching, and training team members on policies and procedures
- Creating a positive work environment for everyone
Opening and Closing
- Leading the shift as a key holder