Shift Leader

Duties And Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
• Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
• Consistently contributes to achieving the Company’s product goal.
• Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.
• Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
• Execute cash management duties.
• Aid in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Requirements

• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
• Successful and stable employment history
• Must be 18 years of age or older
• Ability to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise

Qualifications

• Education: High School diploma or GED preferred
• Experience: Previous restaurant shift lead experience preferred
• Skills: Must have the ability to follow all policies and procedures, adhere to guidelines and techniques for each station, and manage inventory levels.

Skills

• Planning & Prioritization
• Communicates Effectively
• Process Improvement

Benefits

Our values and core competencies emphasize teamwork, continuous improvement, and a commitment to excellence. We strive to create a positive work environment where everyone feels valued and supported.

Pay

Compensation details are confidential and will be provided during the interview process.

Schedule

Shifts may vary based on restaurant needs and can include evenings, weekends, and holidays.