Shift Leader

Duties And Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
• Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
• Consistently contributes to achieving the Company’s product goal.
• Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs.
• Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
• Execute cash management duties.
• Aid in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Qualifications

High school diploma or equivalent required. College degree preferred. Previous experience in a fast-paced environment is preferred. Must be able to lift 50 lbs. Must have a valid driver’s license and reliable transportation. Must be able to work evenings, weekends, holidays and be available to work during peak hours. Must be able to work in a fast-paced environment and meet strict deadlines. Must be able to work independently and as part of a team. Must be able to communicate effectively both verbally and in writing. Must be able to perform basic math functions. Must be able to follow written and verbal instructions. Must be able to work in a fast-paced environment and meet strict deadlines. Must be able to work independently and as part of a team. Must be able to communicate effectively both verbally and in writing. Must be able to perform basic math functions. Must be able to follow written and verbal instructions.