Shift Leader

About the role

The Shift Leader supervises restaurant shifts to ensure high-quality products and excellent customer service, contributing to profitability. They manage operations, enforce company policies, and ensure legal compliance.

Responsibilities

• Manage station operations to maintain product standards and minimize customer complaints
• Ensure adequate staffing and provide feedback to team members
• Uphold cleanliness and safety standards
• Handle cash, manage inventory, and control costs

Requirements

• High school diploma or GED
• Food service certification (preferred)
• Restaurant shift lead experience (preferred)
• Must be at least 18 years old
• Able to work long hours, including nights and weekends

Skills

• Planning and organization
• Effective communication
• Process improvement

Core Values & Competencies

• Values: Belonging, integrity, people focus, innovation, fun
• Competencies: Customer-centric, results-driven, collaborative, proactive