Shift Leader

About the role

The Training Coordinator at Killer Burger is an ambassador and protector of the Killer Burger brand. You are the primary guide for your store, ensuring everyone knows how and why things are done the way they are, and maintaining the caliber of process and quality of the product.

Responsibilities

• Develop mastery of all Burger Tech & production procedures in order to train & coach staff
• Consistently coach and uphold the correct Burger Tech methods to everyone in the store
• Carefully coordinate and document ongoing training for current staff
• Develop and monitor effective trainers to fulfill the Training Program in your store
• Carefully coordinate and document all new hires progress through the Training Program
• Update GM about training progress and staff performance
• Collaborate with GM to ensure all training & staff schedules are written, published and fulfilled
• Directly supervise all trainee progress
• Serves as PIC on at least 4 regularly scheduled shifts per week
• Directly supervise the Crew and Leaders in your store
• Coach, train & enforce production targets & performance expectations
• Perform regular performance reviews Leaders & Crew in conjunction with the GM
• Conduct interviews and advise GM about new hires
• Maintain 6S standards in your stores
• Maintain the Maintenance Schedule for your stores
• Promptly facilitate any repairs needed for equipment or the store
• Follow all inventory, ordering & stocking procedures
• Ensure the menus in your store are presentable, up to date & distributed
• Ensure Killer Burger merchandise is in the store display
• Oversee & ensure each item we stock is kept in its labeled storage space
• Ensure that all HR documents get from the stores to the HR department
• Maintain the TC FOB schedule
• Be required to attend regular meetings with the Leadership Group

Qualifications

• Experience in a similar role or relevant field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of Burger Tech & production procedures
• Ability to enforce and maintain quality standards
• Strong organizational and time management skills
• Ability to work flexible hours and occasional overtime

Benefits

• Employee discounts
• Healthcare, Dental & Vision plans in accordance with the Affordable Care Act
• Fun, music filled, fast paced work environment
• Shift Meals
• Team Member Food Discount: 30% off regular menu price dine-on or takeout orders only
• Opportunity for advancement

Pay

$15 - $20 per hour, plus tips

Schedule

Flexible schedule