Shift Leader

About the role

We are seeking an enthusiastic and dedicated Shift Leaders for our bakery cafes in the Washington D.C., Maryland, Virginia area.

Responsibilities

• Support in overseeing daily store operations while ensuring the highest standards of service quality.
• Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution.
• Train team members on critical components such as food safety and product knowledge.
• Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment.
• Foster team growth by mentoring and developing staff members.
• Continuously seek opportunities to enhance customer satisfaction and operational efficiency.
• Champion the love for French baked goods by sharing your passion with both staff and customers.
• Complete inventory management and track stock levels to ensure product availability.
• Promote Fresh Baguette’s core values and standards with integrity and enthusiasm.

Qualifications

• 1+ years of experience in an shift leader, supervisor, or assistant manager role.
• A High School Diploma or GED.
• Physical stamina and dexterity to work in demanding environments such as lifting 50lbs+, reaching, bending, standing for 8+ hours, etc.
• Availability to work during busy peak periods such as Easter, Thanksgiving, Christmas, etc.
• Proven ability to delegate tasks effectively while maintaining high standards of service and operational efficiency.
• A warm and inviting presence with excellent interpersonal and communication skills.
• Passion for coffee, bread, and French baked goods.
• Ability to thrive in a fast-paced environment.
• Desire for continuous learning and personal development.
• Experience in training and supporting team members on daily operational practices.
• Hands-on experience in handling customer complaints and resolving issues.
• Knowledge of local and national health and food safety codes, with the ability to enforce policies effectively.
• Commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team Player, Committed, and Customer Oriented.

Benefits

• Compensation: $21.00 per hour to $22.00 per hour including tips
• Base pay starts at $13.00 per hour with room for growth
• Paid Time Off
• Health and Dental Insurance after 90 days
• 40% Employee Discount
• No late nights
• 401K and 401K Match
• Free Lunch Anniversary Gift Card
• Exciting growth potential

Schedule

• Shifts typically start as early as 4:40AM and end as late as 7PM, 7 days per week.
• Morning shifts: 6AM-1PM
• Afterschool shifts: 1PM-7PM
• Baking shifts: 4:40AM to 1PM
• 5 Days a week including Saturday and Sunday