Shift Leader

Requirements

• Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
• High school diploma or equivalent (GED) preferred.
• Must pass the EPL Food Safety Audit (FSA) class.
• Excellent written and verbal English communication skills (second language a plus).
• Basic math and computer skills, and strong customer service skills.
• Must have a Serve Safe Certificate at time of hire or obtain one, where applicable.

Qualifications

• Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have 1 or more years of restaurant supervisory experience.
• Education: High school diploma or equivalent (GED) preferred.

Skills

• Strong team-building skills.
• Passion and energy.
• Strong customer service skills.

Benefits

• Medical + Dental + Vision Insurance.
• 401(K) Plan with match and immediate vesting.
• Flexible Spending Accounts.
• Basic Life and AD&D/Long Term Disability.
• Tuition Reimbursement Program (General Manager and Assistant Manager only).
• Meal Discounts.
• Shift Leader Summary: Provides oversight to Crew members in the absence of the General Manager or Assistant Manager. Coaches, directs, recognizes outstanding behavior, and establishes priorities for Crew members during their shift. Trains Crew members on policies and procedures, ensuring compliance with food safety, security, quality and cleanliness standards. Opens and/or closes the restaurant. Creating and ensuring superior guest experiences. Contributing to the achievement of cost and profit goals.

Pay

The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.

Schedule

Full-Time hours, plus some Overtime may be expected.

Career Advancement/Career Plan

We promote heavily from within, so from a Shift Leader you can develop to become an Assistant Manager, General Manager, Area Leader, and beyond!

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we’re truly amazing!