Shift Leader
Captain D's · Tuscaloosa, AL · Today
ManufacturingFull-time
About the role
As a Shift Leader at Captain D’s, you'll be the face of the brand, leading the team and ensuring every guest enjoys an exceptional experience.
Responsibilities
- Lead the team in providing exceptional guest service
- Ensure smooth operations and efficient workflow
- Train and mentor team members
- Handle guest inquiries and complaints professionally
- Manage inventory and supplies
- Contribute to a positive work environment
Requirements
- Must be at least 18 years old
- Completion of a background check required
- Continuous use of speech, hearing, vision, and manual dexterity
- Frequent standing, walking, reaching, bending, and lifting up to 50 pounds
- Occasional use of taste, smell, and far vision
- Works around chemicals and on uneven surfaces
- May use a step stool/ladder
Qualifications
- Guest-focused and approachable
- Driven to grow and eager to learn
- Team-oriented and thrive in fast-paced environments
Skills
- Excellent communication and interpersonal skills
- Strong leadership abilities
- Problem-solving and decision-making skills
- Customer service orientation
Benefits
- Competitive Pay
- Quarterly Bonuses
- Vacation and Sick Pay
- Free Meals
- Dynamic Work Environment
- Health Benefits
- Low-Cost Prescription Medications
- PerkSpot Savings
- Employee Assistance Program (EAP)
- Free Legal Assistance
- Referral Bonuses
- Paid Training
- Professional Development
Pay
Details on pay are not specified, but competitive rates are offered.
Schedule
Variable days and hours, including weekends, evenings, and holidays.
Career Growth
75% of our General Managers were promoted from within!
Equal Opportunity Employer
Captain D’s is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all.