Shift Leader
Captain D's · Greenwood, MS · 1 wk ago
ManagementFull-time
About the role
As a Shift Leader at Captain D’s, you'll be the face of the brand, leading the team and ensuring every guest enjoys an exceptional experience.
Responsibilities
- Lead the team and deliver exceptional guest experiences
- Ensure operational efficiency and compliance with policies and procedures
- Train and mentor team members to enhance their skills and performance
- Manage inventory and maintain cleanliness of the dining area
- Handle customer inquiries and complaints professionally
- Contribute to a positive work environment and foster teamwork
Requirements
- Must be at least 18 years old
- Completion of a background check required
- Continuous use of speech, hearing, vision, and manual dexterity
- Frequent standing, walking, reaching, bending, and lifting up to 50 pounds
- Occasional use of taste, smell, and far vision
- Works around chemicals and on uneven surfaces
- May use a step stool/ladder occasionally
Qualifications
- Guest-focused and approachable
- Driven to grow and eager to learn and develop as a leader
- Team-oriented and thrive in fast-paced environments
Skills
- Customer service skills
- Leadership abilities
- Team management
- Problem-solving skills
Benefits
- Competitive Pay
- Quarterly Bonuses
- Vacation and Sick Pay
- Free Meals
- Dynamic Work Environment
- Health Benefits
- Low-Cost Prescription Medications
- PerkSpot Savings
- Employee Assistance Program (EAP)
- Free Legal Assistance
- Referral Bonuses
- Paid Training
- Professional Development
Pay
Competitive Pay with Quarterly Bonuses based on performance.
Schedule
Variable days and hours, including weekends, evenings, and holidays.
Benefits
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Mental health and wellness support
- Legal assistance through Rocket Lawyer
Career Growth
Most of our General Managers were promoted from within, offering numerous career opportunities and growth paths.
Equal Opportunity Employer
Captain D’s is committed to creating an inclusive environment and celebrating diversity.