Shift Leader

About the role

The Shift Supervisor at Papa Murphy's is a key leader responsible for ensuring the store runs smoothly and efficiently. They are expected to manage the crew, handle various tasks, and maintain high standards of service, quality, and safety.

Responsibilities

• Conquer all aspects of the Crew Member position.
• Oversee and encourage all team members to be their best on shift.
• Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.
• Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.
• Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS.
• Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner.
• Train and develop team members for successful growth and development.
• Operate the store independently if needed, in the absence of the manager.

Requirements

• Ability to communicate, read, and apply fundamental math skills effectively.
• Outstanding customer services skills.
• Capacity to manage various difficult or emotional guest and crew situations.
• Novice computer skills, including MS Word, Excel, Outlook, and POS.
• Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations.
• Foundations Of Your Career Desire to be a team player and lead with a great attitude!
• At least six months experience in QSR (or previous crew) involvement.
• Ability to build positive relationships with supervisors, co-workers, and guests!

Qualifications

• Maintain punctual and regular attendance at work.

Skills

• Food safety knowledge.

Benefits

Work within your local community
No late hours, ovens, grease traps, or public restrooms
Opportunity to work with an amazing team
Earn more dough with tips!

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.

Education and Tuition Assistance

Papa Murphy's International, Inc. offers education and tuition assistance.

Other Requirements

• Regularly required to stand and walk;
• Use hands to finger, handle, or feel;
• Reach with hands and arms;
• Bend and stoop, kneel or crouch;
• Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping;
• Must be able to lift and/or move up to 30 pounds.

What We Bring To The Table

Work within your local community
No late hours, ovens, grease traps, or public restrooms
Opportunity to work with an amazing team
Earn more dough with tips!

Equal Employment Opportunity

Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.