Shift Leader

Purpose

The Shift Leader reports directly to the General Manager. The SL assists the GM in the achievement of the restaurant's people, operational and financial goals.

Key Accountabilities

• Assists GM in achieving restaurant's staffing and development goals

• Assists GM in monitoring/ improving employee morale

• Personally coaches staff

• Supports training of employees

• Ensures safety is everyone's top priority

• Ensures compliance with all applicable laws

• Ensures compliance with all company policies

Essential Functions

• Aids in achieving restaurant's staffing and development goals

• Maintains employee morale

• Coaches staff members

• Trains employees

• Maintains a focus on safety

• Complies with all relevant laws and company policies

Financials

• Aids in achieving sales and profit targets

• Displays urgency in correcting financial control deficiencies

Operations

• Delivers/improves operational standards

• Improves customer service

• Executes shift deployment as the MIC

• Aid GM in ensuring food safety and brand standards are met

• Open or close the restaurant as required

Safety

• Maintain safety as a top priority for all employees

• Act in a safe manner and do not put self or others at risk

• Ensure safety is everyone's responsibility

Other Functions

• Perform other duties as assigned

Decision-Making

• Shift operations

• Restaurant operations

Parameters for Success

• Complete all essential functions

• Comply with all Brand and Company Standards and targets

• Guests, in-store operators, operations management, office staff, maintenance, and vendors

Competencies + Professional

• Job Profile: Working Conditions: Minimal hazards. General restaurant and office working conditions.

• Qualifications: High School Diploma

• Physical and/or Medical Requirements: Must obtain a Tuberculosis Clearance Certificate.

• Pay: $18.00 per hour - Most Pizza Hut restaurants are operated by independent franchises and they control their own employment policies and practices. Benefits available at franchised restaurants may vary.

• Confidential and Proprietary Information: Pizza Hut, LLC. Franchise Optional. Check state and local requirements. Franchisees and licensees are responsible for their own restaurant operations, employment policies and practices.