Shift Lead (warehouse production) 1st shift

About the role

Join CHEP's Wilmington, MA team and take the lead in a fast-paced warehouse environment where safety, teamwork, and operational excellence come first. As a Shift Leader, you'll develop and mentor employees, drive continuous improvement, and play a key role in delivering world-class operational performance. This is an opportunity to grow your career with a global industry leader in a hands-on leadership role.

CHEP operates in 60 countries with approximately 13,000 employees, helping move goods efficiently, safely, and sustainably through a pioneering share-and-reuse business model. You’ll contribute to global sustainability while working in an international organization that values work-life balance and flexibility through a Hybrid Work Model.

Responsibilities

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.
• Assist with supervising the work of all production employees, monitoring production and shipping schedules based on availability of raw and finished goods.
• Provide hands-on peer leadership to production staff to support training and development, evaluate, motivate, delegate, and monitor their activities.
• Enforce policies and procedures to drive inventory accuracy.
• Fill in for Operations Supervisor(s) as needed.
• Learn all production job functions and frequently perform those functions as a trainer or to fill absences.

Requirements

• Prior experience as a warehouse lead or operations lead in a manufacturing environment preferred.

Skills

• Safety-first mindset
• Strong communication skills
• Delegation and shift planning abilities
• Inventory control expertise
• Adaptability
• Computer literacy and data literacy
• Empathy and teamwork
• Experimentation and problem-solving
• Mathematic literacy
• Taking ownership and accountability
• Understanding customer needs
• Written communication

Schedule

• 1st shift: 6:00 AM – 2:30 PM
• Overtime frequency: 3-5 times per week, as business needs require

Physical Requirements

• Lift and carry up to 78 lbs occasionally (less than 33% of the work shift)
• Push and/or pull items with a maximum force of 34 lbs./feet

Pay

Starting at $23 per hour plus an annual bonus.

Benefits

• Competitive pay and annual bonus structure
• Benefits starting on day 1
• Paid time off plus holiday observances
• 401K with company match (up to 4%)
• Free company-paid vision, short-term disability, and life insurance
• Free company-provided PPE and safety equipment
• Tuition reimbursement
• Parental leave and childcare assistance
• Profit sharing and more