Shift Lead USA

Shift Lead A Part-Time Laderach Key Holder (Shift Lead)

The ideal Key Holder exudes strong leadership traits and aims to build a career in retail management.

What You Can Expect

• Deliver outstanding customer experience, as well as a similar environment for the in-house team
• Provide training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Lead various in-store tasks during each shift, exemplifying the store and brand standards
• Ensure the movement on the sales floor is flowing effectively
• Help ensure product merchandising is done accurately
• Help to lead the follow-through of all food safety protocols
• Target sales objectives and help to achieve store compliance and loss prevention standards
• Participate in team meetings to discuss goals, progress and topics in need of improvement
• Participate in other role-related duties as assigned by the Store Manager

What We Expect From You

• You have at least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• You are equipped with strong interpersonal skills and able to communicate effectively
• You are reliable and flexible with scheduling based on store needs
• You are quality-minded with keen attention to detail
• You are passionate about chocolate

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-40 pounds.

What We Offer You

• Competitive Pay
• Premium Holiday Pay (Time and a Half)
• Annual Bonus
• Employee Assistance Program
• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations
• Own it. Grow it. Make it fresh.

Our Success and Momentum

• Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

Contact Information

Jennifer Kassaras, Recruiting And OnboardingManager Will Be Happy To Answer Your Questions.
You Can Also Visit Our Career Site
We are an Equal Opportunity Employer, committed to hiring a diverse workforce.