Jobs · Management · California

Shift Lead Supervisor

Back A Yard Caribbean American Grill · San Jose, CA · 1 wk ago
On-siteManagement$19–$25/hrFull-time

Benefits

  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks

  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Lead Supervisor to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Maintain appropriate inventory levels, reorder and restock when necessary
  • Cover the shifts of absent employees

Qualifications

  • High school diploma/GED
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills

Compensation

$19.00 - $25.00 per hour

Company Information

Back A Yard Caribbean Grill is your destination for the best Caribbean & American food in the Bay area with five (5) locations to serve you. We also cater events of any size. Don’t forget to browse through our store for some delicious desserts, our specialty sauces, marinades and freshly baked Jamaican hardough breads – new to our menu!

Our name “Back A Yard” is a common term in the Caribbean and represents the lifestyle, culture, spirit, food and the vibe of welcoming visitors to your home. Simply meaning, the way things are done “Back Home”.

Our success comes from our commitment to provide good home cooked food, our team spirit, and great customer service that keep our clients coming back for more.

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