Shift Lead (Sbarro)

Key Responsibilities

• Supervise staff during shifts, providing direction, training, and support
• Ensure customers receive prompt, friendly service, and address any concerns or issues
• Oversee food preparation and presentation to ensure high-quality standards are met
• Assist in monitoring and managing inventory levels, including ordering supplies as necessary
• Ensure accurate cash register operations and financial reporting at the end of each shift
• Maintain compliance with health regulations and safety protocols
• Communicate effectively with management and team members regarding operational needs and improvements

Requirements

• High school diploma or equivalent; additional education in food service management is a plus
• 1-2 years of experience in food service or retail, with leadership or supervisory experience preferred
• Strong leadership and team-building skills
• Excellent communication skills, both verbal and written
• Ability to resolve customer issues in a calm and professional manner
• Basic knowledge of food safety practices and inventory management
• Flexible availability, including the ability to work nights, weekends, and holidays as needed

Physical Requirements

• Must be able to stand for long periods and lift items weighing up to 50 pounds
• Ability to perform repetitive motions such as cooking, assembling, and serving food products

Benefits

• Competitive weekly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Fast-paced, team-oriented work environment
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees