Shift lead- Perkins Managment at Benedict College

About the role

The Shift Leader oversees daily cafeteria operations during assigned shifts, ensuring food quality, customer service, and team coordination. This role supports a safe, efficient, and welcoming environment for students, faculty, and guests.

Responsibilities

• Supervise and support cafeteria staff during shifts
• Ensure food preparation and service meet health and safety standards
• Monitor inventory and communicate supply needs
• Aid with opening/closing procedures and cash handling
• Train new employees and provide ongoing guidance
• Address customer concerns professionally
• Maintain cleanliness and organization of food prep and dining areas
• Enforce cafeteria policies and procedures

Qualifications

• High school diploma or equivalent; college coursework in hospitality or food service is a plus
• Food manager certification
• Previous experience in food service or supervisory role preferred
• Strong leadership and communication skills
• Ability to multitask in a fast-paced environment
• Basic knowledge of food safety and sanitation regulations
• Flexible availability including mornings, evenings, weekends, and holidays

Working Conditions

• Fast-paced, high-volume food service environment
• Standing and walking for extended periods (up to 8 hours)
• Exposure to hot surfaces, sharp tools, and kitchen equipment
• Frequent handwashing and use of cleaning chemicals
• Noise levels may vary from moderate to high during peak hours
• May be required to work early mornings, late evenings, weekends, and holidays

Job Exposure

• Physical Exposure: Heat, cold (refrigerated areas), steam, and kitchen equipment
• Chemical Exposure: Cleaning agents, sanitizers, and food-safe chemicals
• Social Exposure: Regular interaction with students, faculty, and staff; occasional conflict resolution
• Health & Safety Exposure: Must follow food safety protocols to prevent contamination and ensure compliance with health regulations