Shift Lead / Key Hourly
Green District · Blue Ash, OH · 12 mo ago
On-siteManufacturingFull-time
About the role
Lead key hour operations, manage team performance, and ensure customer satisfaction.
Responsibilities
- Manage team performance and conduct regular performance evaluations.
- Ensure smooth operation during key hours, addressing issues promptly.
- Communicate effectively with customers to resolve any concerns or complaints.
- Train and mentor team members to enhance their skills and productivity.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 2 years of experience in a leadership or supervisory role.
- Proven ability to manage teams and handle high-pressure situations.
- Strong communication and interpersonal skills.
- Ability to work flexible hours including weekends and evenings.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with shift scheduling software.
- Excellent problem-solving and decision-making skills.
Skills
- Leadership and management skills.
- Customer service orientation.
- Time management and organizational skills.
- Adaptability to changing schedules and priorities.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
- Health insurance benefits.
Pay
- $20-$25 per hour based on experience.
Schedule
- Variable schedule with potential for overtime.
Contact
To apply, please fill out the form below. We look forward to hearing from you!