Shift Lead Key Holder/Mesquite

Essential Functions/Duties

• Ensures 100% world-class customer service.
• Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable.
• Handling and processing of incoming donation flow in and out.
• Ensures loss prevention and risk management policies and procedures.
• Ensures a neat, clean, organized, and safe facility.
• Aids in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
• Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
• Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner.
• Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as required.
• Performs assigned duties within the framework of our Guiding Principles and Core Values.
• May be asked to participate in activities outside of Goodwill Dallas.
• Attends in-service and related training as assigned by the Team Leader.
• Performs other duties as assigned by the Team Leader.

Additional Functions/Duties

• Perform other duties as assigned by the Assistant Team Leader.

Qualifications/Competencies

• Experience in a business setting preferred.
• G.E.D or high school diploma preferred.
• Basic computer skills.
• Ability to read, write, speak and understand the English language.
• High School education or equivalent is required.
• A minimum of two (2) years retail and one (1) year supervisory experience.
• Prioritizing and organizing tasks.
• Problem-solving and decision-making skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Ability to communicate effectively both verbally and in writing.

Special Conditions of Employment

• Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Standing and walking for a long period of time.
• The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).
• Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups.