Shift Lead - Grapevine, TX

About the role

The Shift Lead at Altitude Trampoline Park in Grapevine, TX is responsible for managing and supervising trampoline park operations during peak hours. This includes ensuring safety protocols are followed, managing staff schedules, and coordinating with other departments.

Responsibilities

• Supervise trampoline park operations during peak hours
• Ensure all safety protocols are followed
• Manage staff schedules and attendance
• Coordinate with other departments to ensure smooth operations
• Handle customer inquiries and complaints
• Perform basic maintenance tasks as needed

Requirements

• High school diploma or equivalent
• Experience in a supervisory role preferred
• Strong communication and interpersonal skills
• Ability to work flexible hours including weekends and evenings
• First aid certification preferred

Qualifications

• Excellent organizational and time management skills
• Ability to handle multiple tasks simultaneously
• Positive attitude and ability to work in a fast-paced environment

Skills

• Customer service skills
• Team leadership
• Problem-solving abilities
• Basic computer literacy

Benefits

• Comprehensive health insurance
• Paid time off
• Discounted trampoline park visits

Pay

• $15-$18 per hour based on experience

Schedule

• Variable schedule with rotating shifts
• Weekends and evenings required