Shift Lead - Teays Valley

Responsibilities

• Supervises the daily workflow of the site during their shift.
• Handles handoffs to the next manager.
• Ensures operations flow smoothly to meet company expectations.
• Ensures compliance with safety expectations.
• Supervise and manage the daily operations of the store during your shift
• Ensure that all team members are providing exceptional customer service
• Maintain a clean and organized store environment
• Handle customer complaints and issues in a professional and timely manner
• Train and develop team members to improve their skills and performance

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Experience in leadership or supervisory role
• Experience with inventory management and ordering
• Experience with cash handling and POS systems
• High school diploma or equivalent
• 1+ years of experience in a retail or customer service environment
• Ability to work flexible hours, including evenings and weekends
• Strong communication and interpersonal skills
• Able to multitask and prioritize tasks effectively
• Able to stand and work on feet for long and/or extended periods of hours in all weather conditions.
• Use of protective equipment such as ear plugs, safety glasses, gloves, etc.

Qualifications

• Specific vision abilities required by this role include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.