Shift Lead

Shift Lead

Address: 7135 E POINT DOUGLAS RD S, COTTAGE GROVE, MN 55016-03014-06057-S
Job ID 1842984BR
Job Type: Part-time
Travel: None

Shifts

• Full-time or part-time
  
• Weekends
  
• Days
  
• Nights

  Key Traits

  • Entrepreneurial
    
  • Leadership
    
  • Problem Solver
    
  • Quick-thinking
    
  • Responsible
    
  • Team Player

    Customer Experience

    • Engages customers and patients by greeting them and offering assistance with products and services.
      
    • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
      
    • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
      
    • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
      
    • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
      
    • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
      
    • Assists with ensuring the Outdate program is followed with team members.
      
    • Assists with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
      
    • Affixes to exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
      
    • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
      
    • Responsible for bag checks of team members before leaving the store.
      
    • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
      
    • Reports disciplinary issues and customer complaints to management.

      Basic Qualifications

      • One year of prior leadership, supervisory, or retail key holder work experience.
        
      • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
        
      • Prefer the knowledge of store inventory control.

        Preferred Qualifications

        • We will consider employment of qualified applicants with arrest and conviction records.
          
        • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

          Benefits

          • Health, dental and vision
            
          • Paid time off benefits
            
          • Employee discount
            
          • Retail Savings Plan (401(k))
            
          • Flexible hours
            
          • Training programs
          • The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits