Shift Lead
Walgreens · Denver, CO · 2 wk ago
Management$22–$26/hrFull-time
Shift Lead
Address: 2975 FEDERAL BLVD, DENVER, CO, 80211-03741-04301-S
Job ID 1842339BR
Job Type: Flexible hours
Key Traits
- Entrepreneurial
- Leadership
- Problem Solver
- Quick-thinking
- Responsible
- Team Player
Shift Lead
- Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Holds store keys to open and close without management as necessary.
- Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
- Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Reviews order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
- Evaluates and develops displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
- Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
- Separates food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Assists at Pharmacy out window as requested.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Responsible for bag checks of team members before leaving the store.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
- Reports disciplinary issues and customer complaints to management.
Basic Qualifications
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications
- Prefer the knowledge of store inventory control.
- We will consider employment of qualified applicants with arrest and conviction records.
- Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Benefits
- Health, dental and vision*
- Paid time off benefits
- Employee discount
- Retail Savings Plan (401(k))
- Flexible hours
- Training programs
*with a 30-hour work week
New opportunities for current team members
Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.