Shift Lead

Shift Lead

Address: 729 W NORTHLAND AVE,APPLETON,WI,54914-01426-12693-S
Job ID 1842431BR
Job Type: Overnight

• Shifts: Full-time or part-time, Weekends, Days, Nights
• Job Level: Entry-level
• Travel: None
• Salary: $17 - $20 / Hourly

Key Traits

• Entrepreneurial
• Leadership
• Problem Solver
• Quick-thinking
• Responsible
• Team Player

Shift Lead

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Holds store keys to open and close without management as necessary.
• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
• Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
• Reviews order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
• Evaluates and develops displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
• Ensures the Outdate program is followed with team members.
• Makes daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
• Aids in bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
• Aids in exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
• Aids in separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Aids at Pharmacy out window as requested.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Responsible for bag checks of team members before leaving the store.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
• Reports disciplinary issues and customer complaints to management.

Basic Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

• Prefer the knowledge of store inventory control.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Shift Lead

• The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
• This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.

Benefits

• Health, dental and vision*
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs

*with a 30-hour work week

New opportunities for current team members

Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.