Shift Lead

Shift Lead

Address: 24250 E SMOKY HILL RD, AURORA, CO, 80016-01381-11615-S
Job ID 1842738BR

About the role

As a shift lead, you'll be responsible for leading the store's operations, ensuring a positive customer experience, and managing various tasks under the supervision of store management.

Responsibilities

• Opens and closes the store, including all required systems start-ups, cash handling, and ensuring the store is ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving customer issues, and answering questions to ensure a positive customer experience.
• Assists with and coaches other team members to work with warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
• Registers all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
• Assists in evaluating and developing displays, completing resets and revisions, maintaining accurate inventory counts, and following the Outdate program.
• Maintains accurate inventory counts, ensures proper signage, and completes daily price changes.
• Aids in bookkeeping activities such as cash reports, cash counts, ledgers, and bill payments.
• Affixes exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
• Ensures compliance with state and local laws regarding regulated products and assists with separation of food items.
• Responsible for bag checks of team members before leaving the store.
• Serves as a liaison between management and non-management team members by communicating assigned tasks.
• Reports disciplinary issues and customer complaints to management.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Prefer knowledge of store inventory control.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Prefer the knowledge of store inventory control.

Skills

• Entrepreneurial
• Leadership
• Problem Solver
• Quick-thinking
• Responsible
• Team Player

Benefits

• Health, dental, and vision insurance*
• Paid time off benefits
• Employee discount
• Retail Savings Plan (401(k))
• Flexible hours
• Training programs

*with a 30-hour work week

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.