Shift Lead

Benefits/Perks

• Employee discounts
• Flexible schedule
• Free food & snacks
• Training & development

Company Overview

Capriotti’s Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, known for its strong core values and fun atmosphere. The company offers an aggressive growth plan and values its employees, who are encouraged to grow their careers, wear multiple hats, and contribute to a fast-paced team focused on exceptional quality and service.

Job Summary

Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Responsibilities

• Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Capriotti’s procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
• Aid in managing labor costs.
• Acts with integrity, honesty, and knowledge to promote Capriotti’s values and culture.
• Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintain a positive work environment for Team Members and guests during each shift.

Qualifications

• Excellent guest service skills are required.
• Must be able to take direction and delegate responsibilities.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all Team Members informed.
• Flexible schedule; could include nights and weekends.
• At least 16 years of age.

Pay

$15.00 - $18.00 per hour

Founded

Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.