Shift Lead

The Shift Lead

The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients.

Responsibilities

• Perform the duties of a CSC and/or veterinary assistant/technician
• Provide continuity and operational support across all shifts
• Help coordinate and guide the paraprofessional staff
• Support hospital leadership in maximizing the productivity and profitability of the hospital
• Work with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart

Qualifications

• Current associate status required
• Experience performing the duties of a CSC and/or veterinary assistant/technician
• Strong communication and interpersonal skills
• Ability to work effectively with a team
• Knowledge of hospital operations and procedures

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Pay

The pay range for this role is $19.84 - $25.35 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.