SHERIFF'S OFFICE SPECIALIST, INTERMEDIATE

About the role

The Clerk position supports the organizational unit to which assigned, providing word processing and data entry support, and assisting with various clerical tasks.

Responsibilities

• Assists and responds to requests for information from staff and the public in person or by phone, providing basic information on department and assigned program policies and procedures.
• Affords assistance with issues, receives types and processes various applications, reports, permits, licenses and other forms.
• Types, scans, enters, records, proofreads and processes a variety of documents including general correspondence, reports, memos and statistical charts from rough draft, or verbal instruction, may compose routine correspondence.
• Performs various clerical duties on a computer which may include data processing, entering data into a spreadsheet or database program.
• Performs routine system back-up duties, runs computer reports as requested, processes department reports.
• Maintains a variety of statistical records, checks and tabulates statistical data, prepares routine statistical reports.
• Performs a wide variety of routine clerical work including sorting, filing, copying, billing, verifying, recording information on records and sending delinquent notices when necessary.
• Receives, sorts, and distributes incoming and outgoing mail.
• Commits self to providing excellent customer service and demonstrates commitment through cooperative team and individual efforts.
• Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Requirements

• High school graduation, or its equivalent, plus at least two (2) years of office or clerical experience; Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
• Required: National Crime Index Computer (NCIC)/Texas Crime Computer Index (TCIC) certification.
• Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Qualifications

• May be required to travel to other Sheriff's Office branches when assigned or at times, on very short notice.
• May be required to work holidays, shift work, weekends.
• As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Skills

• Excellent customer service skills.
• Ability to type at a speed of 46 to 54 words per minute.
• Proficiency in using Microsoft Office Suite.
• Knowledge of statistical software and data entry techniques.

Benefits

• Holidays: 16 holidays per year.
• Vacation: Available after 6 months of continuous service, with a maximum carry-over of twice the annual rate.
• Sick Leave: Available after 3 months of full-time service, with an annual accrual of 15 days.
• Retirement: Provides a comprehensive retirement plan with contributions and matching options.
• Health Insurance: Offers a range of health plans with discounts for wellness programs.
• Employee Assistance Program: Provides counseling services.
• Wellness Programs: Includes a fitness center and reimbursement for gym memberships.

Pay

• Salary range based on experience and qualifications.

Schedule

• Shift work schedule, including graveyard rotations.