Sheriff's Office Detention Specialist I

About the role

Join Our Team Do you thrive working in fast-paced, customer service environments and: Demonstrate excellent communication skills and the ability to work well in a team? Possess effective problem-solving skills, empathy, and patience to support customers' needs? Possess cash handling and/or data entry experience? Remain calm, clear, and in control when working with high emotions or challenging behavior? Have basic Microsoft Outlook, Word, and Excel skills?

Responsibilities

• Work in a team environment within County detention facilities alongside law enforcement and interact with incarcerated persons.
• Perform the full range of administrative, clerical, and legal document processing duties related to booking, custody alternatives, records processing, and reception which includes a multi-line phone system.
• Learn about law enforcement-related policies, rules, and procedures in order to explain information to incarcerated persons and the public.
• Gain more flexibility in selecting different shifts and the opportunity to promote to Detention Specialist II.
• Participate in rotating through several core assignments, including: Booking – processing intake paperwork, money, and property; running criminal database reports; and performing data entry into justice database systems Cashier – processing incarcerated persons' money and valuables (intake and release) Lobby – coordinating personal and professional visits for incarcerated persons and answering questions from the public Records – maintaining detention-related files, receiving warrants, sending teletypes, processing incarcerated persons' releases

Requirements

This position can be demanding, but if you have a strong aptitude and commitment for this work, you will be rewarded with camaraderie and the ability to help others in your community. Although these positions require minimal or no physical contact with incarcerated individuals, Detention Specialists do work near and interact with incarcerated persons (e.g., answering questions, exchanging paperwork and property, etc.).

Qualifications

• Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include one year of clerical work experience in an office providing substantial customer service.

Skills

• Knowledge of general clerical and office practices and procedures;
• Word processing and other data processing programs used in a business office;
• Basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.

Benefits

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Career Advancement - With time and good performance, the opportunity for advancement to Detention Specialist II (up to $40.49/hour)
• Bilingual Premium Pay* - An additional $1.15/1.50/hour on top of the hourly pay rate for basic/fluent bilingual positions
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retail Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Additional Benefits - Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education