Sheraton Milwaukee Brookfield - Catering & Convention Services Manager OEM

About the role

Join our team as a Catering & Convention Services Manager where you’ll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you’ll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Responsibilities

• Drive revenue and satisfaction targets, including meeting planner scores, guest delight, and food and beverage sales
• Build relationships with clients through charm and exceptional service, leading to long-lasting connections
• Stay ahead of industry trends, spotting new opportunities and ensuring the property stays competitive
• Plan and execute events with attention to detail, handling changes smoothly and delivering flawless experiences
• Represent the property at local events, building a reputation and bringing energy to special promotions and sales blitzes

Requirements

• High school diploma (or equivalent) required
• Prior convention, event, or catering sales experience preferred
• Creative thinker with food, beverage, and event knowledge
• Strong verbal and written communication skills for negotiation and sales
• Valid driver’s license for the applicable state
• Proficient in Microsoft Office
• Proven ability to work independently, multitask, organize, and present professionally

Benefits

• Competitive benefits package, including Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Daily Pay option available

Property Information

Sheraton Milwaukee Brookfield Hotel provides an elevated workplace experience near major Wisconsin attractions, including Miller Park, Brookfield Square, and the Brookfield Conference Center. The hotel features an on-site restaurant, The Craft Room, and 21 meeting venues, supporting business events and weddings in an upscale setting.