Shelter Worker/Resident Assistant - Men's Shelter (On-Call)

Responsibilities

• Provide support to shelter residents and create a hospitable and safe environment.
• Work at least one eight-hour shift per month and cover at least 3 holidays per year.
• Maintain a watchful eye on residents' activities within the shelter environment.
• Complete daily Shift Log check-list and review and record Communication Log each shift.
• Conduct security wanding upon resident admission and random wand checks.
• Make rounds every half hour and conduct periodic inspections to ensure rooms are clean, facility is secure, and clients are abiding by house rules.
• Make referrals to alternative emergency shelter providers when Program beds are unavailable.
• Maintain basic record keeping responsibilities, including performing electronic intakes in the database and completing accurate time sheets in ADP.
• Check individual work email daily.
• Attend and participate in monthly Staff meetings/Resident meetings.
• Attend relevant In-Service training/conferences, as requested.
• Complete all mandatory training (in-person and online) in a timely manner.
• Clean linens, maintain cleanliness of facility (inside and perimeter).
• Perform other duties as assigned.

Qualifications

• Minimum of High School Diploma/GED will be reviewed.
• Associated Degree preferred.
• Crisis intervention, interpersonal and communication skills needed.
• Able to work in a continually changing and challenging environment.
• Flexibility in personal work schedule.
• Must be available for relief hours as needed.
• Basic computer skills required for completion of intakes, time sheets, email, daily logs.