Shelter Supervisor

About the role

The Shelter Supervisor is responsible for the day to day operation of the La Crosse Homeless Housing programs. They supervise the day to day operations of the shelter including Shelter Advocates, as well as Intakes/Discharges. They recommend candidates for hire; develop and maintain a competent, highly motivated staff to ensure the fulfillment of the Mission Statement. They maintain adequate staff coverage for shelter operations. They support and direct programs to meet the needs of the shelter residents with regard to resolving homelessness and securing housing. They establish and maintain working relationships with other social service, community and government agencies. They develop and maintain program documentation for Territorial evaluations. They serve as an active member of the local and State Continuum of Care.

Responsibilities

• Supervise the day to day operations of the shelter including Shelter Advocates, as well as Intakes/Discharges.
• Recommend candidates for hire; develop and maintain a competent, highly motivated staff to ensure the fulfillment of the Mission Statement.
• Maintain adequate staff coverage for shelter operations.
• Serve as an active member of the local and State Continuum of Care.
• Support and direct programs to meet the needs of the shelter residents with regard to resolving homelessness and securing housing.
• Establish and maintain working relationships with other social service, community and government agencies.
• Develop and maintain program documentation for Territorial evaluations.
• Review, revise and develop policies & procedures relating to the Shelter programs.
• Provide supporting information for grant applications, and prepare and submit required reports.
• Ensure shelter programs operate in compliance with grants and contracts.
• Coordinate regularly scheduled staff meetings with shelter staff for the purpose of program coordination and determining in-service training needs.

Requirements

• Education: Bachelor’s in human services field.
• Experience: 3-4 years related experience in a social service agency; management experience preferred.
• Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.
• Certifications: Valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier preferred.