Shelter Services Case Manager

Job Summary

The primary focus of the Shelter Services Case Manager is to provide classes/groups related to job training, GED prep, and life skills and domestic and sexual violence dynamics. In addition, provides one-on-one sessions with participants in the workforce development program.

Four Day Schedule

Sunday-Wednesday OR Wednesday-Saturday

Rate of Pay

• $22.00/hr. ($23.10/hour with passed bilingual assessment)

Essential Functions

• Recognizes and effectively responds to impacts of domestic violence and other trauma utilizing appropriate assessments and evidence-based practices.
• Maintain appropriate class/ participant records including participant goals, attendance records, files, lesson plans.
• Facilitates facilities classes’ onsite related to job readiness/training and domestic and sexual violence dynamics.
• Maintains a classroom/group environment that is conducive of learning.
• Provides resources and referrals, specializing in transportation, employment, and education.
• Maintains and promotes the groups calendar and group documenting.
• Buils community partnerships for collaboration of employment and education opportunities.
• Organizes and participates in job fairs, resource fairs, and other program events as needed.
• Attends and assists community outreach events as needed.
• Supports participants to become work-ready by identifying barriers and offering resources/solutions.
• Engages participants in the collaborative process of identifying, planning, accessing, and advocating for resources, supports, and services to address the impacts of trauma experienced.
• Forms relationships with staff and participants, maintaining professional boundaries, while strengthening the developmental problem-solving and coping capacities of participants.
• Utilizing a strengths-based approach and working collaboratively as a team, links participants with systems that provide supportive resources, services, and opportunities.
• Identifies, adapts, and responds to crisis events, applying crisis intervention and prevention techniques, and implementing culturally competent practices.
• Participates in the care and maintenance of the campus and equipment; may provide room checks and prepare/clean/pack rooms.
• Provides clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures.

Education, Experience, and Other Requirements

• Bachelor’s degree in a related field plus one (1) year of related experience; or degree in an unrelated field plus two (2) years of related experience; or a High School Diploma plus three (3) years of experience in a related field.
• Prefer experience in family violence programs and vocational programing.
• Proficiency in diagnosing, assessing and evaluating the strengths, functional levels and readiness for participants to pass the GED exam and become college and career-ready.
• Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
• Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center’s insurance company.
• Provide Transportation on as needed bases.
• Bilingual Spanish-English preferred (pay differential offered).

Physical Factors/Working Conditions

• Stands, walks, and sits continuously throughout the day.
• Reaches, stoops, bends, lifts, carries and manipulates up to 25 pounds.
• Utilizes computer to access Intranet/Internet and enter information into prepared forms.
• Some travel between work locations or in the community may be required.
• Has the potential to be exposed to infectious diseases and must use Universal Precautions.
• Required to spend time outside daily regardless of weather conditions.
• Has a risk of physical danger due to the nature of the population served.

Other Duties

Performs other duties as assigned.