SharePoint Systems Analyst - (Norfolk, VA)

About the Role

Serco has an exciting opportunity supporting the United States Navy and our CNIC N6 program based out of Norfolk, VA. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making.

The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on-premises SharePoint 2013/2016 and SharePoint Online.

Responsibilities

• Configure and enhance search services and scopes to provide targeted information to users.
• Perform all necessary tasks to keep CNRMA Fleet Portal and Web systems operational.
• Develop the security architecture and manage access and permissions for several SharePoint Portals.
• Maintain/enhance and troubleshoot/resolve SharePoint issues.
• Act as the technical lead for CNRMA in regard to web-based technologies; evaluate new products and their suitability for use in support of CNRMA Web objectives; analyze, evaluate, and make recommendations on projects.
• Utilize knowledge of DoD web policies, cybersecurity policies and regulations along with executing CNRMA Information Management policies and projects.
• Design, develop, and implement applications, reports, dashboards, and automate workflows using Microsoft PowerApps, Power BI, and Power Automate.
• Provide technical support on the CNRMA Portal, US BICES Portal, and other CNRMA Web and external networks to increase productivity and communications, and satisfy mission essential tasks.

Requirements

• An active DoD Secret clearance
• U.S. Citizenship
• An active DoD 8570.01-M IAT Level II certification
• One of the following education/experience combinations:
  • A high school diploma/GED and minimum 6 years' experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
  • A Bachelor's degree and minimum 4 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
  • A Master's degree and minimum 2 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline

Skills

• Demonstrated experience with SharePoint administration and development
• Experience with cloud technologies (e.g., AWS, Azure)
• Experience with Infrastructure-as-Code tools such as AWS CloudFormation
• Strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms

About the Company

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

Pay

The salary range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits

Serco offers a comprehensive benefits package for full-time employees (part-time employees receive a limited package tailored to their role or contract). Benefits include:

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, and parental leave benefits
• Employee Assistance Plan

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.