SharePoint Support Specialist

Key Responsibilities

• Gather requirements from stakeholders for Microsoft 365, SharePoint, and Nintex solutions.
• Design out-of-the-box or custom solutions to meet business needs.
• Collaborate with cross-functional teams to drive business value.
• Provide day-to-day SharePoint support and training.
• Maintain current industry knowledge of development concepts and best practices for Microsoft 365 solutions.
• Aid in migration from on-prem SharePoint to Microsoft 365.
• Support Nintex migration efforts.
• Build and maintain effective working relationships within the department and across the organization.
• Manage competing demands while maintaining strong attention to detail.
• Perform additional duties as assigned.

Qualifications

• Experience gathering requirements for Microsoft 365 and SharePoint solutions.
• Experience with business process mapping.
• Strong commitment to customer service and quality.
• Ability to juggle competing demands while maintaining attention to detail.
• Prominent written and verbal communication skills.
• Analytical thinking, problem-solving, decision-making, and collaboration skills.
• SharePoint Application Development Certifications (preferred).
• Familiarity with third-party SharePoint integrations such as HarePoint, Bamboo Solutions, or ShareGate.