SharePoint Support Specialist

Responsibilities

• Support day-to-day SharePoint operations and assist users with training and troubleshooting
• Partner with business stakeholders to gather requirements and translate them into practical Microsoft 365, SharePoint, and Nintex solutions
• Contribute to migration activities from on-premises SharePoint to Microsoft 365
• Support Nintex migration efforts and related workflow needs
• Maintain awareness of current development concepts, best practices, and Microsoft 365 capabilities
• Collaborate across teams to support business value and maintain strong working relationships

Requirements

• Hands-on experience supporting SharePoint environments
• Experience with Microsoft 365 and SharePoint
• Strong requirement-gathering and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to provide strong customer service and maintain a customer-focused mindset
• Comfort working in a collaborative environment and handling multiple priorities
• Analytical thinking and sound decision-making skills

Skills

• Experience with business process mapping and workflow development
• SharePoint-related certifications
• Familiarity with SharePoint Designer and InfoPath
• Experience with Nintex Workflow or similar workflow tools
• Exposure to Microsoft 365 tools such as Teams, Exchange, and Stream
• Knowledge of web technologies such as JavaScript, JSON, CSS, and HTML
• Experience with third-party SharePoint integrations such as HarePoint, Bamboo Solutions, or ShareGate
• Six Sigma certification

Benefits

Competitive compensation and benefits including medical, dental, vision, and retirement.