SharePoint Senior Administrator

Leidos is seeking a Senior SharePoint System Administrator to support a large enterprise IT contract for the DOD. This role involves supporting infrastructure services, operations, and maintenance across multiple enclaves of different classifications with remote administration for server farms located in centralized data centers.

About the role

The SharePoint System Administrator will deploy, operate, and maintain SharePoint services, including load balancing, PKI authentication, and claims-based authentication. Responsibilities include site setup, permission management, troubleshooting, and service requests for customers and content/knowledge managers. This role requires a technical, customer-oriented individual familiar with SharePoint, who is detail-oriented and possesses excellent oral and written communication skills.

Responsibilities

• Interact with site/collection owners to handle service inquiries and problems.
• Provide implementation, troubleshooting, and maintenance of IT systems.
• Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
• Develop solutions for complex problems, update Knowledge Articles and Standard Operating Procedures (SOPs) to reflect changes to the environment.
• Oversee SharePoint projects, including minor and major version upgrades, routine maintenance, and expansion of capabilities to meet emerging requirements.
• Identify methods for direct integration with Identity, Credential, and Access Management (ICAM) technologies.
• Assist users with manual migrations from older SharePoint versions to SharePoint 2019, SE, or SharePoint Online.
• Manage permissions of new and existing site collections and their associated lists, items, etc.
• Manage access to O365/M365 applications based on SharePoint technology, such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online.
• Conduct searches and purges of data from operational systems as required by cyber security, legal, compliance, FOIA, and other legitimate sources.
• Manage asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance situational awareness for stakeholders.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Report (AAR), etc.) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.
• Support customer requirements in a 24/7/365 mission environment with after-hours outage response and support.
• Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to assist with after-hours triage and troubleshooting of common SharePoint problems.

Requirements

• Strong experience with SharePoint technologies, including SharePoint 2013, 2016, 2019, SE, and SharePoint Online.
• Strong experience configuring, installing, and securing SharePoint systems.
• Experience managing SQL clusters in support of SharePoint farms.
• Experience with patch maintenance for SQL clusters and SharePoint farms.
• Experience with PKI authentication and claims-based authentication.
• Experience utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler.
• Strong experience managing M365/O365 cloud offerings such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online.
• Experience with routine maintenance processes and willingness to conduct scheduled maintenance during approved maintenance windows.
• Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment.
• Experience with Tier 2 & Tier 3 system administration.
• Experience troubleshooting issues in a growing environment.
• Experience with reviews, incident analysis, and identification of issue trends.
• Time management skills.
• Strong oral and written communications skills.
• Track record of working effectively within a team and supporting peers toward improved processes and results.
• Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow.

Qualifications

• Bachelor’s degree with 8 years of relevant experience, Master’s degree with 6 years, Associate’s degree with 10 years, or High School Diploma with 12 years of relevant experience.
• Must meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher).
• No industry certifications are required, though a relevant certification in SharePoint, M365/O365, or similar technology is beneficial.
• U.S. Citizenship is required.
• TS/SCI with CI Poly required for the position or TS/SCI and willingness to complete a polygraph.

Preferred Qualifications

• Familiarity with using Nintex, InfoPath, and/or PowerBI platforms for creating and managing workflows.
• Experience configuring and managing SPPatchify for patch maintenance of large SharePoint farms.
• Microsoft 365 Certified: Administrator Expert or equivalent certification related to SharePoint, Teams, OneDrive, and their administration.

Pay

Pay Range: $92,300.00 - $166,850.00. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Benefits

Pay and benefits are fundamental to any career decision. Leidos offers competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement. More details are available at www.leidos.com/careers/pay-benefits.