Shared Services Operations Specialist

Duties and Responsibilities

• Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
• Makes appropriate updates to client database in order to meet regulatory obligations.
• Manages time to handle multiple demands and competing priorities.
• Works in multi-functional areas with multiple clients.
• Handles other duties and projects as requested on business needs.
• Maintains and updates procedure knowledge on an on-going basis and attends workshops, seminars, and other training sessions as appropriate.

Requirements

• High School diploma or GED
• Good organizational skills and the ability to manage multiple tasks and meet deadlines
• Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
• Good oral and written communication skills and professional etiquette

Preferred Qualifications/Experience

• 1-year experience in insurance, banking, finance, mortgage servicing, or related experience

Department-Specific Duties

Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

Benefits

• Medical benefits begin on first day
• Tuition reimbursement available after 6 months
• Exceptional paid time off

Culture

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances.

About the Role

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices. The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

Location

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

Pay and Schedule

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.