Shared Services Analyst

Responsibilities

• To be successful, an individual must be able to perform each essential duty satisfactorily.
• Support the end-to-end procure to pay function, ensuring efficient, timely and accurate processing of vendor invoices and payments.
• Maintain supplier master data integrity and resolve invoice and payment discrepancies.
• Partner with Procurement and Operations to streamline procure-to-pay workflows and strengthen vendor relationships.
• Support customer invoicing, cash application, and the end-to-end order-to-cash process.
• Partner with internal stakeholders and external customers to ensure efficient, timely, and accurate cash application with strong internal controls.
• Perform complex cash application research on unapplied and unknown receipts.
• Review and approve customer refunds.
• Oversee customer credit card chargeback process.
• Drive process improvement, enhancements, and automation initiatives to increase efficiency, accuracy, and scalability.
• Standardize transactional processes to support a shared services model.
• Support internal and external auditors’ requests, including research on audit requests.
• Document processes, controls, and standard operating procedures to support SOX compliance and audit readiness.
• Comply with Generally Accepted Accounting Principles (GAAP) for financial statements.

Qualifications and Skills

• Comply with Generally Accepted Accounting Principles (GAAP) for financial statements.
• Bachelor’s degree in accounting or related field.
• Experience in Shared Services, specifically Accounts Receivable and Accounts Payable.
• 3 years of general accounting experience preferred (strong background in reconciliation activity is essential).
• Experience using ERP systems (e.g., JD Edwards, Oracle) and reporting tools.
• Knowledge of High Radius cloud-based solutions is a plus.
• Proficient in Microsoft Office with advanced Excel skills.
• An analytical, detail-oriented, problem solver who works well as part of a team and independently.
• Excellent interpersonal and communication skills and the ability to work with a wide range of both internal and external customers.
• Able to multi-task and produce accurate and timely results.
• Able to work in a fast-paced environment and meet tight deadlines.
• Experience with process automation tools and continuous improvement methodologies preferred.