Shared Services Advisor - 17242

About the role

A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries.

Responsibilities

• Answering phone calls/making phone calls to provide employees with information and guidance regarding their disability claims.
• Case management—answering cases that are submitted by employees with sometimes complex information and guidance.
• Reviewing and updating separations in Oracle-HCM.
• Working closely with vendor, other contractors, and advisors that are processing disability payments.

Requirements

• Knowledge of shared services models and operational efficiency practices.
• Strong problem-solving and process improvement skills.
• Excellent communication and advisory abilities.
• Understanding of compliance and regulatory standards.

Skills

• Knowledge of shared services models and operational efficiency practices.
• Strong problem-solving and process improvement skills.
• Excellent communication and advisory abilities.
• Understanding of compliance and regulatory standards.

Benefits

• Competitive pay rate of $25/hr on W2.
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement plan.
• Opportunities for career growth within a supportive and diverse workplace.

Pay

Pay Rate: $25/hr on W2

Schedule

Hybrid (3 days a week onsite)

About Seneca Resources

Seneca Resources is a trusted career partner with offices across the U.S. and clients ranging from Fortune 500 companies to government organizations. We provide opportunities that help professionals grow their careers while making an impact. Seneca Resources is committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply. We are an Equal Opportunity Employer.