Shared Service-Accountant

Key Responsibilities

• Lead resolution of complex AP and AR issues including invoice discrepancies, unapplied cash, duplicate payments, and system-related errors
• Serve as escalation point for internal teams, vendors, and customers
• Conduct root-cause analysis and identify opportunities for process improvements and automation
• Partner cross-functionally with accounting, procurement, operations, IT, and finance teams to resolve operational challenges
• Analyze trends, track KPIs, and provide reporting insights to leadership
• Support internal controls, audit requests, and compliance initiatives
• Participate in continuous improvement projects, workflow enhancements, and system testing initiatives
• Mentor and support other analysts on issue-resolution best practices

Qualifications

• 3+ years of AP, AR, or shared services experience
• Strong process improvement mindset with ability to identify and fix broken processes
• Experience working in high-volume transactional environments such as cannabis, CPG, manufacturing, or shared services organizations
• ERP experience required (SAP or similar systems)
• Strong analytical and problem-solving skills
• Advanced Excel and data analysis skills preferred
• Comfortable operating in a fast-paced, evolving environment
• Proactive, adaptable, and hands-on mentality