SF Case Manager Stafford

About the role

Service Facilitator (SF) Case Manager – Moms In Motion is looking for compassionate, organized individuals to connect with families across Virginia, helping them navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and support safe, healthy, independent living. Must reside in Virginia and be willing to travel locally to client homes. Work can be performed remotely from a laptop or tablet.

Responsibilities

• Travel locally to visit clients in their homes.
• Serve as the primary guide for families navigating waiver programs.
• Develop and document plans of care and assessments that make a tangible difference.
• Troubleshoot service authorizations, timesheets, and related challenges.
• Build lasting, respectful relationships with families based on patience and trust.

Requirements

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required – heart and experience are valued above formal education.
• Proficiency with email, documents, spreadsheets, portal navigation, and video calls.
• Valid driver’s license and reliable vehicle (no client transport required).
• Strong written and verbal communication skills.
• Ability to pass a background check and provide two professional references.
• Bonus: Person‑Centered Thinking/Planning training.

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• Training & development (including paid training)
• Disability, life, and AD&D insurance – company paid
• Flexible Spending Accounts & dependent care options
• Supplemental insurance (accident, cancer, critical care, etc.)
• Annual tech & auto stipends
• Mileage & cell phone reimbursement
• Fun employee perks (discounts on car rentals, Verizon, AAA, oil changes, and more)
• EAP & telemedicine access
• Paid holidays, including:
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break (December 24 through January 1)
  • 1 Floater Holiday (8 hours, usable on any day)