Setup Tech

About the role

The Setup Technician performs a critical function to achieving On Time in Full Deliveries and Returns and drives high levels of product quality (< 60-day call & First Time Quality) to our customers.

Responsibilities

• Performs duties essential to setting-up units; including anchoring, block and leveling, interior and exterior seaming, VAPS installation, steps, canopies, and ramps.
• Adds additional installation and removal of skirting as needed.
• Completes duties essential to the knock-down of buildings; including building shipping walls and securing exterior walls, separating buildings, disconnecting all utility and mate-line crossovers, securing all items for shipment, cleaning site, and removing all installations from site such as blocks, steps, anchors, ramps, abs pads and steel piers.
• Performs service work for customer units on the road such as electrical and plumbing work.
• Performs customer modifications.
• Completes Work Orders and Service Orders via the Field Service Application.
• Maintains the proper working condition of all tools and equipment used.
• May be assigned all duties pertaining to Branch Service Tech or Field Service Tech as business dictates.
• Forms and maintains good relationships with external and internal customers at all levels of the organization.

Qualifications

• A High School diploma or GED.
• Carpentry skills and a familiarity with construction trades are a must.
• Set-up and knockdown experience preferred.
• Some experience with customer relationship management preferred.
• Previous management experience or working with other trades is a plus.
• Some knowledge of computers is necessary and good communication skills are required for dealing with customers, sales people, contractors, shop personnel and co-workers.
• Ability to work independently in a fast-paced environment.
• A current valid license and a good driving record.

Skills

• Customer service skills
• Communication skills
• Computer literacy
• Physical stamina and strength
• Attention to detail

Benefits

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here.

Pay

Details on pay will be provided during the interview process.

Schedule

Details on schedule will be provided during the interview process.